01What DeBabel is
DeBabel is a Discord bot that translates messages in real time within the channels where it is active, mirroring them into the languages configured by the server's administrators. The service is operated by DeBabel (Lugano, Switzerland) and runs inside the Discord platform, subject to Discord's terms in addition to these.
02Acceptance of terms
By adding DeBabel to a Discord server, configuring it, or interacting with the bot, you accept these Terms of Service and the Privacy Policy. If you add or configure the bot on behalf of a server, you represent that you have the authority to accept these terms for that server. If you do not accept them, remove the bot and stop using it.
03Who may use it
You must meet the minimum age Discord requires in your jurisdiction to use the platform (at least 13, or higher where local law requires). DeBabel is not intended for children below that threshold. Use of the bot must comply with the Discord Terms of Service and Community Guidelines.
04Acceptable use
By using DeBabel you agree not to:
- transmit, through the translated channels, illegal content, including material that infringes copyright (piracy), content that exploits or endangers minors, or content that violates applicable law;
- post or have translated content that incites hatred, violence, terrorism, or extremism;
- use the service for harassment, spam, fraud, or to circumvent Discord suspensions and bans;
- attempt to overload, probe, decompile, or interfere with the bot or its infrastructure, or automate message sending for the sole purpose of consuming translation capacity (bot-targeting / abuse of the translation flow);
- resell or redistribute the service without authorization.
This acceptable-use policy is consistent with the policies of our payments provider (Polar) and our infrastructure providers. Violations may result in suspension or termination of access to the service (Section 10).
05Credits and payments
DeBabel offers a free trial period and, thereafter, a credit-based system for continued use. Credits can be purchased in the packages shown on the site. Payments are processed by Polar Software Inc. ("Polar"), acting as Merchant of Record for the transactions: Polar handles checkout, billing, and applicable tax compliance. Prices and applicable taxes are shown at checkout.
Purchased credits are tied to the Discord server specified during purchase and are intended for use of the translation service on that server. Credits have no monetary value outside the service, are not transferable between servers except where expressly provided, and are not convertible to cash.
A credit is a unit of access to the service, not a fixed guaranteed amount of translations. The amount of service a credit allows is determined by the consumption parameters in effect at the time of use (for example, credits per period of activity, volume thresholds, caps, and similar parameters). Because the costs of our upstream providers (Discord, translation providers, and infrastructure) may change, we reserve the right to modify at any time, including without prior notice, the consumption parameters, the way credits work, package prices, and the extent of the service provided. Such changes may also apply to credits already purchased and not yet consumed. Changes do not reduce the number of credits already in your balance: they affect how much service each credit allows.
Credits are consumed both for actual use (the translations performed) and for the availability of the service: as long as DeBabel remains installed and operational on a server, a minimum daily consumption applies even in the absence of translations. Purchased credits do not expire: they are consumed progressively through use and availability until depleted. When the balance is depleted the service is suspended; if a server remains without credits for an extended period, we may automatically remove the bot from the server to free up resources. The configuration remains recoverable by reinstalling and topping up, subject to our data retention practices.
Gift codes ("bearer"). A gift code is a purchase of credits not tied to a server at the time of payment: after purchase you receive a code by email (via Polar) that an administrator of any DeBabel server can redeem once. A gift code is valid for 3 years from the date of purchase. The gift is worth the amount paid, not a fixed number of credits: at redemption it adds the credits that amount is worth on the price list in force at that time (consistently with the consumption parameters above). A code that has already been redeemed cannot be reused.
06Refunds
Refunds for purchases are handled under Polar's standard refund policy, in its capacity as Merchant of Record. For inquiries about a purchase, contact support@debabel.org and we will assist in coordinating with Polar. Credits already consumed (whether through use or through service availability) are non-refundable, and no refund is provided for any unused remaining balance in the event of suspension, termination, or removal of the bot. Any statutory withdrawal or refund rights you have as a consumer remain unaffected.
07Service availability
DeBabel is provided "as is" and "as available". We strive to keep the service running, but we do not guarantee uninterrupted availability: operation depends on third parties (Discord, translation and infrastructure providers) and may be affected by maintenance, outages, or changes to those services. We may add, change, or remove features over time.
08Ownership and content
The DeBabel software, brand, and site materials are owned by or licensed to DeBabel. The content of the messages you post remains yours (or the respective owners'): DeBabel processes it only to provide translation, as described in the Privacy Policy. You are responsible for the content you post and have translated through the service.
09Warranty and liability
Translations are generated automatically by language models and may contain errors, inaccuracies, or omissions. DeBabel does not warrant the accuracy, completeness, or fitness of translations for a particular purpose, and the service should not be relied upon as the sole basis for critical decisions (legal, medical, financial, or safety-related).
To the maximum extent permitted by applicable law, DeBabel is not liable for indirect, incidental, or consequential damages arising from the use of, or inability to use, the service. Nothing in these terms excludes or limits liability that cannot be excluded or limited by law (for example for wilful misconduct or gross negligence, or toward consumers where the law prohibits it).
10Suspension and termination
We may suspend or terminate access to the service, in whole or in part, in the event of a breach of these terms or the acceptable-use policy, or where necessary to protect the service, other users, or to comply with the law. You may stop using the service at any time by removing the bot from your server; deletion of the associated data is described in the Privacy Policy and the bot's commands.
Service discontinuation and gift codes. If the DeBabel service is permanently discontinued, unredeemed gift credits expire with no right to a refund. This condition, together with the 3-year validity of the code (Section 5), is disclosed to you before purchase. Your statutory right of withdrawal and other mandatory consumer rights remain unaffected (Section 6).
11Governing law
These terms are governed by Swiss law, without prejudice to the mandatory consumer-protection rules of the country where you reside. Disputes are subject to the courts of Lugano, Switzerland, unless a different mandatory venue is provided by law for your protection.
12Changes to these terms
We may update these terms as DeBabel evolves. The "Last updated" date at the top of this page reflects the latest change. Material changes will be communicated through the bot before they take effect. Continued use of the service after the effective date constitutes acceptance of the updated terms.
13Contact
For any questions about these terms, contact support@debabel.org. For general questions about the bot, see debabel.org or the configuration commands inside Discord. Sales are processed through Polar.sh (Merchant of Record).